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Lead
Wizard Return Policy/Terms - (Leased systems )
The lease will be for 365
days. The lease will start on the date the unit is
shipped. The lease term will automatically renew upon the end
of the 365 day period for an additional 365 day period unless otherwise
canceled prior to the end of the lease period. To be
considered canceled Customer must obtain a Lease Termination
Authorization number by calling 877-830-7281. The returned
item must be received within 5 days at the end of lease period.
Payments will be automatically billed
every month or year depending or payment option made at time of
purchase.
The Lead Wizard is returnable within 30 days
from the date Lead Wizard ships the product. The Lead Wizard
is returnable for a $200 per unit restocking fee less shipping and
handling. After 30 days the lease period cannot be canceled
until the one year terms has expired.
To return an item you must
call Lead Wizard customer service at 877-830-7281 and obtain a Return
Merchandise Authorization (RMA) number. Failure to do so will result in
a 25% restocking fee or refusal to except it. The Lead Wizard
must be received within 10 days from the date the RMA is
issued. Failure to return it within 10 days from the date the
RMA is issued gives Lead Wizard the right to refuse the return. No
return shall be accepted 30 days from the shipment date.
All products must be 100% complete including
all manuals, accessories and any other documentation included with the
original shipment. RMA approval is contingent upon, among other things,
the products being 100% complete. Failure to send 100%
complete product may result in refusal of the return or an additional
restocking fee.
Customer is responsible for shipping charges to
Lead Wizard for all products being shipped for return. Original
shipping and handling charges will not be refunded.
Customer is responsible for all risk of loss
and damage to products being shipped for return. Please fully insure
return shipment in case of loss or damage. Please use a carrier that is
able to provide you with proof of delivery such as UPS, Federal Express
or DHL. This is for your protection as well as to ensure quick action
on your return.
Please Call – (877) 830-7281 for RMA and return shipping address.
To view the return/terms policy on
purchased systems click here.
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